The Engineering Behind 24/7 Autopilot for Service Businesses.
We are on a mission to turn WhatsApp and web chat into high-converting revenue engines. Built for salons, clinics, wellness studios, and appointment-driven businesses worldwide.
Experience Patofy In Action Right Now
Click any prompt below to trigger the live Patofy AI assistant on this page. See how instantly and accurately it handles customer inquiries.
Service Businesses Do Incredible Work With Their Hands. Their Front Desk Shouldn’t Be A Bottleneck.
We started by watching real service business owners — clinicians, salon directors, wellness founders, and trade professionals. They are masters of their craft, but their workday was constantly derailed by endless phone notifications, lost booking requests, and no-shows.
Traditional enterprise CRMs like Salesforce or HubSpot were designed for desk workers sitting in front of laptops answering emails. They completely fail the reality of modern service commerce, where over 80% of client conversations and booking decisions happen natively on WhatsApp.
We built Patofy as a purpose-built digital employee: an AI agent that speaks naturally in chat, checks real-time calendar availability, books confirmed slots, recovers lapsed clients, and escalates complex inquiries to human staff instantly.
Requires laptops, manual data entry, and ignores where 80%+ of service clients actually message.
Instant 24/7 booking, calendar sync, automated Google reviews, and seamless native human handoff.
“You shouldn’t have to choose between giving 100% attention to the client in your chair and capturing the new customer texting your phone.”
How We Build For Uncompromised Trust
When customer relationships and business reputations are on the line, software cannot just be "smart" — it must be dependable, safe, and accountable.
Native Human Safety Nets
Our conversational AI handles 80%+ of routine inquiries and scheduling automatically. When a nuanced or high-touch situation arises, Native Human Handoff alerts your team instantly with zero conversation loss.
Zero Friction for End Customers
No apps to install, no clunky portals, no password resets. Your clients message you on WhatsApp or your website chat — the exact tools they already use every day.
Revenue-First Architecture
We don’t build generic chatbots. Every capability — from automated post-service Google review requests to smart 60-day client win-back campaigns and 14-day booking attribution — is engineered to directly increase monthly revenue.
Enterprise Meta Cloud & Privacy Standards
Patofy is built directly on Meta’s official WhatsApp Cloud API infrastructure. Your customer data is isolated, encrypted, and backed by 99.9% uptime architecture.
Jack Mkimbo
Founder & Lead Engineer
Built with Direct Engineering Accountability
Software engineer and systems builder focused on conversational automation and service commerce. Jack architects Patofy’s local API integrations, AI orchestration, and multi-channel synchronization.
“To give every appointment-driven service business worldwide an autonomous, 24/7 AI front office — so founders can focus on their craft while their business grows on autopilot.”